104K–128K EUR / year
Solutions Engineer
SalesRemote — France
Published on 2026-09-26
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About this role
This role involves being a customer-facing expert at Grafana Labs, educating potential and existing customers about the product. You'll collaborate closely with the Sales team to drive engagement and close complex opportunities.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
The team
Solutions Engineering team
What you'll do
- Articulate the Grafana value proposition to customers
- Own technical engagement with customers
- Deliver product and technical presentations
- Communicate customer feedback to internal teams
- Drive product conversations based on customer needs
- Enhance documentation and create enablement materials
What we're looking for
- 3+ years of technical pre-sales experience
- Strong judgment and collaboration abilities
- Excellent written and oral communication skills
- Ability to solve technical challenges
- Technical mindset and desire to grow
Nice to have
- Experience with Open Source technologies
- Familiarity with sales methodologies like MEDD(P)ICC
Benefits
- 30 days annual leave
- Restricted Stock Units (RSUs)