232K–348K AUD / year
Account Executive - SMB (Grower)
SalesHybrid — Melbourne, Australia
Published on 2026-10-29
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About this role
Grow and retain Stripe’s small and medium business customers through consultative sales, renewals, and product upsells. Manage high-velocity sales cycles, identify customer needs, and coordinate with internal teams to support customer success.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
SMB Grower sales team
What you'll do
- Own contract renewals and negotiate to grow and retain customer revenue
- Develop sales strategies to drive product adoption, upsells, and retention
- Manage the full sales cycle for SMB customers, from lead generation through close
- Generate leads through cold calling, research, networking, and territory outreach
- Identify customer pain points and recommend suitable Stripe solutions
- Coordinate with product, sales, risk, operations, and other teams
What we're looking for
- At least 2 years of client-facing or sales experience
- Ability to understand technical ecosystems and build relationships with technical users
- Experience closing consultative upsell opportunities
- Analytical skills for pricing and cost considerations
- Experience coordinating projects across teams
- Strong stakeholder management and communication skills
- Comfort operating in an ambiguous, fast-paced environment
Nice to have
- Sales or customer-facing experience at a high-growth technology company
- Excel and SQL experience, or willingness to learn
Benefits
- Equity may be included
- Company bonus or sales commissions/bonuses may be included
- Retirement plans, health benefits, and wellness stipends may be available