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Account Manager - APAC
SalesRemote — Sydney, Australia
Published on 2026-11-03
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Manage strategic APAC enterprise accounts for Constructor, an ecommerce search and product discovery platform. Own customer relationships from onboarding through renewal and expansion, helping clients connect the product to their business goals and ecommerce performance.
About the company
Constructor is an AI search and product discovery platform for ecommerce that helps retailers improve conversion through personalized search and recommendations.
What you'll do
- Build strategic relationships and understand clients’ goals, needs, and priorities
- Lead enterprise renewals and upsells, demonstrating business value to stakeholders from champions to C-suite
- Identify and manage account risks
- Educate clients on product features, integrations, and use cases that can create value and expansion opportunities
- Maintain internal records and communicate account health, risks, and renewal and upsell plans
What we're looking for
- 3+ years of SaaS account management experience; ecommerce experience strongly preferred
- Proven success managing enterprise renewals and expansions and meeting retention and growth targets
- Ability to influence VP-level and C-suite stakeholders
- Strong understanding of ecommerce KPIs, including conversion rate, average order value, revenue, profit, and merchandising metrics
- Ability to analyze and present ecommerce performance, A/B testing, and conversion optimization data
- Strong organization and ability to manage multiple complex accounts
- Experience leading cross-functional initiatives without direct authority
Nice to have
- Experience with search and browse technologies, digital analytics, or digital performance management platforms
- Deep analytical fluency in ecommerce experimentation and performance data
- Experience with Constructor or its customers
Benefits
- Unlimited vacation; employees are encouraged to take at least three weeks per year
- Stock options
- Remote work
- Work-from-home stipend
- Apple laptop provided
- Annual training and development budget
- Parental leave for qualified employees