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AI Deployment Manager - Japan
Customer successRemote — Japan
Published on 2026-11-09
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Own the post-sale success of enterprise customers adopting SpaceXSI’s Grok products and APIs. Lead customer rollouts, increase adoption and retention, and use customer insights to inform product priorities.
About the company
Cursor builds an AI coding editor and agent workflows that help developers write and ship software faster. It serves software teams looking for tighter AI assistance inside the IDE.
The team
Customer Success and AI Deployment
Stack
GrokGrok BuildGrok BotGrok APIs
What you'll do
- Manage long-term success for a portfolio of enterprise accounts
- Engage senior engineering leaders to demonstrate ROI and guide AI-driven organizational change
- Lead onboarding, enablement, champion development, and scaled adoption
- Turn high-impact use cases into repeatable workflows
- Monitor account health and usage to support renewals and expansion
- Represent customer feedback internally and influence product priorities
What we're looking for
- Fluent Japanese and business-level English
Nice to have
- Experience in customer-facing roles at the intersection of business and technology
- Ability to translate customer needs into technical plans and measurable outcomes
- Understanding of engineering organizations, SDLC, and developer and knowledge-worker workflows
- Comfort communicating with developers and senior executives
- Analytical and operational approach to prioritization
- Power-user experience with Grok products, APIs, or modern AI tools