Applied AI Engineer

About this role

Own the technical side of customer engagements, from early product evaluations through implementation and production rollout. Build prototypes, debug integrations, tune models, and bring customer feedback to product and research teams.

About the company

AssemblyAI specializes in providing advanced speech recognition and AI-driven audio intelligence solutions, enabling businesses to integrate powerful voice capabilities into their applications. The company serves a diverse range of industries with innovative products and services.

Stack

What you'll do

• Guide customers through technical evaluations and design fair benchmarks
• Build demos, prototypes, and proofs of concept in customer stacks
• Debug integrations and production issues across streaming and asynchronous APIs
• Help customers configure and tune models for their use cases
• Work with account executives and maintain close technical relationships with customers
• Translate customer issues into reproducible cases and share patterns with internal teams
• Contribute to documentation, guides, and example code
• Represent the company at customer visits, events, and meetups

What we're looking for

• Strong programming skills in Python and/or TypeScript or JavaScript
• Experience with web APIs, WebSockets, and real-time data streaming
• Understanding of audio fundamentals or ability to learn them quickly
• Excellent written and verbal communication skills
• High urgency, persistence, and comfort with ambiguity and context-switching
• Based in San Francisco, London, or New York City; able to work in-office three days per week and travel 10–25%

Nice to have

• Startup or API-first company experience
• Customer-facing solutions engineering, sales engineering, or developer advocacy experience
• Hands-on experience with voice agent frameworks or speech models
• Public speaking or community involvement

Benefits

• Competitive equity grants
• 100% employer-paid benefits
• 401(k) match up to 4% for US-based employees