147K–204K USD / year
Business Continuity Management Lead
OperationsWorkplace — United States, Canada
Published on 2026-10-21
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About this role
Build and lead Mercury’s enterprise-wide business continuity program as the fintech prepares to become a bank. Establish governance, recovery plans, exercises, and reporting, coordinating with business and technology owners to improve resilience and support bank-launch readiness.
About the company
Mercury provides banking and financial software for startups, combining business accounts, cards, and money-management tools designed for venture-backed companies.
What you'll do
- Develop the enterprise BCM framework, standards, governance, and implementation roadmap.
- Lead business impact analyses, identify critical services and dependencies, and establish recovery objectives with owners.
- Coordinate continuity planning with disaster recovery, incident response, crisis management, and third-party resilience.
- Design and lead recovery exercises, track lessons learned, and drive remediation through closure.
- Report on readiness, testing outcomes, material gaps, and overdue remediation.
- Build and lead a growing BCM team, and provide role-based training.
- Support regulatory examinations and bank-launch readiness reviews.
What we're looking for
- 10+ years in business continuity, operational resilience, disaster recovery, or a related discipline in a regulated or technology environment.
- Experience building or materially enhancing an enterprise BCM program, including governance, testing, and reporting.
- Strong business impact analysis, critical-service identification, dependency mapping, and recovery-objective skills.
- Experience developing continuity plans and leading exercises.
- Technical fluency to work with Engineering on cloud services, system dependencies, data recovery, and disaster recovery.
- Working knowledge of third-party recovery capabilities and concentration risk.
- Ability to drive cross-functional remediation and communicate readiness gaps to senior leaders.
- Experience managing a team of Business Continuity analysts.
Nice to have
- Familiarity with banking supervisory expectations and operational resilience.
- Experience in a company-building or bank-building environment.
- Familiarity with ISO 22301 and BCM tools.
- CBCP, MBCI, or similar certification.