71K–77K USD / year
Business Development Representative
Business developmentRemote — United States
Published on 2026-10-22
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About this role
Help Scout is hiring its first Business Development Representative to build outbound pipeline for mid-market customers. The role involves prospecting into target accounts, testing outreach approaches, and helping create the company's outbound playbook.
About the company
Help Scout provides customer service software designed to help businesses deliver exceptional support experiences. The company focuses on building tools that enhance communication and collaboration between teams and their customers.
The team
Revenue
Stack
HubSpotApolloZoomInfoLinkedIn Sales Navigator
What you'll do
- Research and personalize outreach to prospects using AI tools.
- Prospect into defined lists of ideal-fit mid-market accounts.
- Run multi-channel outreach through email, phone, LinkedIn, and video.
- Test messaging, personas, and channels and report on performance.
- Hand off sourced meetings and account context to Account Executives.
What we're looking for
- 1–2+ years of outbound BDR or SDR experience at a B2B SaaS company, with a record of meeting targets.
- Experience prospecting into companies with 250+ employees and tailoring outreach.
- Strong communication skills and ability to thrive in a fast-paced environment.
- Active use of AI tools for prospect research, list building, or writing.
Nice to have
- Experience with HubSpot or go-to-market platforms such as Apollo, ZoomInfo, or Sales Navigator.
- Interest in growing into a closing role.
Benefits
- Flexible time off.
- 12 weeks of paid parental leave.
- Home-office stipend.
- Coworking stipend up to $300 per month.
- $1,800 annual professional-development stipend.
- Health insurance for employees and dependents in the U.S. or Canada.