Capacity Manager, Operations

About this role

Own the operational and analytical management of Baseten’s GPU fleet across neocloud and bare-metal environments. The role focuses on maximizing healthy, available compute through fleet monitoring, supplier accountability, and effective maintenance and remediation processes.

About the company

Baseten is an inference cloud that helps companies run and scale AI models in production with flexible infrastructure and developer tooling.

The team

G&A and Compute

Stack

What you'll do

• Drive suppliers to keep the GPU fleet online and healthy.
• Reconcile contracted, provisioned, healthy, and utilized capacity by supplier and cluster.
• Manage replacement SLAs, MTTR, and RMA cycle times.
• Monitor supplier SLAs, pursue credits, and enforce remediation plans.
• Coordinate internal communications about supplier maintenance affecting availability.

What we're looking for

• 5–10+ years of infrastructure experience across the compute lifecycle, ideally in a hyperscale, cloud, or large-scale compute environment.
• Experience managing GPU, server, or data center hardware suppliers, including fleet health and RMA processes.
• Strong analytical skills and ability to independently pull data, build reports, and generate insights.
• Comfort working through ambiguity and creating needed processes.
• Strong cross-functional collaboration with finance, infrastructure and engineering, legal, and security.

Nice to have

• Experience at a hyperscaler, neocloud provider, or AI infrastructure company.
• Knowledge of GPU hardware lifecycles, power and thermal constraints, and compute supply chains.
• Experience running formal supplier corrective actions.

Benefits

• Equity
• Medical, dental, and vision coverage for employees and dependents
• Flexible PTO and company-wide winter break
• Paid parental leave
• Fertility and family-building stipend
• Company-facilitated 401(k)
• Exposure to ML startups and networking opportunities