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Client Success Manager, Pharma
Customer successRemote — unknown
Published on 2026-09-16
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About this role
The Client Success Manager will be responsible for managing relationships with clients in the pharmaceutical sector. This role involves overseeing project lifecycles, ensuring successful fulfillment of contracts, and collaborating with various teams to support client needs.
About the company
Doximity is a professional network and digital tools platform for clinicians. It helps healthcare professionals communicate, collaborate, and manage practice workflows.
The team
Pharma Client Success team
What you'll do
- Manage and maintain client relationships
- Fulfill all client contracts from kickoff to completion
- Keep stakeholders informed of project timelines
- Collaborate to develop and launch client content
- Forecast deliverables and achieve revenue goals
What we're looking for
- 5+ years in account management in pharma or healthcare
- Understanding of pharmaceutical regulatory processes
- Client-facing experience
- Excellent communication skills
- Ability to work independently and manage accounts
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible paid time off and holidays
- Paid parental leave
- Professional development opportunities