170K–215K USD / year
Commercial Activation Lead
OperationsHybrid — San Francisco, CA, United States; New York City, NY, United States
Published on 2026-11-13
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About this role
Own US Commercial partner activations from request submission through a confirmed statement of work. Coordinate sellers, partner sales managers, and services partners; keep requests moving, manage matching and exceptions, and improve the process through consistent tracking and automation.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
What you'll do
- Serve as the main contact for AEs, PSMs, and partners on Commercial requests through confirmed SOW.
- Manage partner matching, capacity checks, and timely re-matching when an assignment stalls or is declined.
- Track request status, blockers, owners, and follow-up dates; review aged requests and report stage progress.
- Handle exception requests within program rules and escalate other cases with a recommendation.
- Train Commercial sellers and partners on request and escalation processes.
- Test new funding programs and turn recurring issues into process or automation improvements.
What we're looking for
- Experience in B2B technology partner sales, channel, or partner operations.
- Experience matching services partners or systems integrators to customer work and managing commitments.
- Experience working with AEs and sales managers on active deals.
- Sound judgment on applying rules and recommending decisions for exceptions.
- Persistent, clear communication and follow-through with stakeholders.
- Comfort with ambiguity, Salesforce records and reporting, and using Claude or similar AI tools.
Nice to have
- Experience as a Partner Sales Manager or in a related role.
- Experience with partner funding, MDF, or co-sell programs.
- Experience with order forms and SOW workflows.
- Experience selling to SMB or insurance customers.
- Experience using Claude in day-to-day work.
Benefits
- Hybrid work policy with at least 25% office attendance expected.
- Generous vacation and parental leave.
- Flexible working hours.
- Optional equity donation matching.