83K–166K USD / year
Community Lead - Kraken Pro
MarketingRemote — United States
Published on 2026-09-23
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Community Lead will engage with the trading community on platforms like Discord and Twitter, acting as a participant rather than a monitor. The role involves fast communication during market changes, building an ambassador program, and working closely with product teams to relay community feedback.
About the company
Kraken is a leading cryptocurrency exchange that provides a platform for buying, selling, and trading a diverse range of digital assets. The company focuses on compliance, security, and innovative financial solutions to serve both individual and institutional clients.
What you'll do
- Engage actively in community platforms like Discord, Telegram, and Reddit
- Communicate rapidly during market events
- Establish an ambassador and power-user program
- Conduct AMAs, live sessions, and competitions
- Collaborate closely with product management to address issues
- Write compelling content for community engagement
- Provide metrics to demonstrate community impact
What we're looking for
- Experience in trading and conversant with trading terms
- 3+ years of community management experience
- Strong writing skills for both short and long-form content
- Ability to handle criticism and de-escalate situations
- Experience in building community from scratch
- Ability to operate without a brief in fast-paced environments
- Comfort with ambiguity in a rapidly evolving company