62K–93K USD / year
Community Management Associate
MarketingRemote — UTC -8 to UTC -5
Published on 2026-10-26
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Help grow Wikipedia and Wikimedia Foundation’s social presence with a focus on Gen Z audiences. The role combines community engagement, social copywriting, trend monitoring, moderation, and performance tracking.
About the company
The Wikimedia Foundation operates Wikipedia and related free knowledge projects. It supports volunteers and partners who create and share open educational content worldwide.
The team
Social Team within External Communications
Stack
TikTokInstagram ReelsYouTube Shorts
What you'll do
- Write social media copy and engage with comments and trending moments.
- Help develop community management playbooks and brand voice guidelines.
- Find and share stories from Wikimedia’s global volunteer community.
- Track short-form video trends and recommend engagement opportunities.
- Monitor audience activity and sentiment and help prepare monthly performance reports.
- Test engagement approaches and support evaluation of social listening and moderation tools.
What we're looking for
- 1–3 years of experience in social media execution, community management, or digital storytelling.
- Familiarity with TikTok, Instagram Reels, and YouTube Shorts.
- Experience writing social copy, engaging in comments, or moderating online channels.
- Exposure to social management, analytics, or listening tools.
- Sound judgment and emotional intelligence when handling sensitive comments and escalating risks.
- Cross-cultural awareness and ability to work with diverse audiences.
- Passion for Wikimedia’s mission and free knowledge.