255K–320K USD / year
Customer Program Manager, Executive Briefings
OtherHybrid — San Francisco, CA | New York City, NY
Published on 2026-10-16
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As a Customer Program Manager for Executive Briefings, you will manage the briefing program at your location, ensuring a tailored experience for strategic customers. This role involves agenda design, speaker selection, and orchestration of briefings while collaborating with various internal teams to maintain a global standard.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
What you'll do
- Manage the Executive Briefing program for your location
- Coordinate with regional leadership on account selection
- Design and develop agendas in collaboration with Sales
- Oversee day-of orchestration and customer experience
- Build and manage speaker capacity and readiness
- Contribute to playbooks and tooling for program consistency
- Measure and report on program metrics
- Onboard and coach team members
What we're looking for
- Experience in executive briefings or customer events
- Strong program management and capacity planning skills
- Ability to design agendas for senior audiences
- Experience in process building for consistent operations
- Strong written and verbal communication skills
Nice to have
- 6+ years experience in enterprise technology
- Experience in high-volume briefing environments
- Familiarity with Salesforce or similar CRM tools
- Experience managing speaker capacities
- Understanding of AI product evaluation