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Customer Reliability Engineer, Infrastructure - Hyderabad, India
DevOpsHybrid — Hyderabad, India
Published on 2026-09-29
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About this role
The Customer Reliability Engineer (CRE) will be responsible for the reliability of the cloud infrastructure and Kubernetes clusters. This role involves troubleshooting customer environments, engaging with customers directly, and contributing to product improvements for better customer experience.
About the company
Astronomer is a data integration platform that specializes in Apache Airflow, enabling organizations to manage, orchestrate, and execute data workflows efficiently. The company provides solutions and support for data teams, enhancing data reliability and operational performance.
The team
Customer Reliability Engineering team
Stack
KubernetesCloud InfrastructureLinuxObservability toolsPython
What you'll do
- Provide solutions to customers for product success
- Troubleshoot customer environments and triage issues
- Build monitoring and alerting systems
- Automate daily operational tasks
What we're looking for
- 3+ years of experience with large cloud infrastructures
- 2+ years of experience with Kubernetes
- Experience managing a production distributed system
- Strong Linux and networking experience
Nice to have
- Experience as a Site Reliability Engineer
- Knowledge of Airflow or big data orchestration
- Experience with Infrastructure as Code (IaC)