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Customer Reliability Engineer - Infrastructure - Hyderabad, India

DevOpsHybrid — Hyderabad, India
Published on 2026-10-16
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

The Customer Reliability Engineer (CRE) team ensures the success of customers using Astronomer's managed Airflow service by maintaining the underlying cloud infrastructure and Kubernetes clusters. This role is customer-facing, involving troubleshooting, engagement, and feedback to build a better customer experience.

About the company

Astronomer is a data integration platform that specializes in Apache Airflow, enabling organizations to manage, orchestrate, and execute data workflows efficiently. The company provides solutions and support for data teams, enhancing data reliability and operational performance.

What you'll do

  • Provide solutions to customers for product success
  • Troubleshoot customer environments
  • Build and maintain monitoring systems
  • Participate in a paid on-call rotation for support

What we're looking for

  • 3+ years of experience with large cloud infrastructures
  • 2+ years of experience with Kubernetes
  • Experience with major cloud providers
  • Strong Linux experience

Nice to have

  • Experience as a Site Reliability Engineer
  • Knowledge of Airflow or Big Data orchestration
  • IaC experience
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