100K–115K EUR / year
Customer Success Engineer
Customer successRemote — EMEA
Published on 2026-10-06
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About this role
As a Customer Success Engineer at vCluster, you will manage customer outcomes post-sale, focusing on adoption, renewal, and expansion opportunities. You will engage with diverse stakeholders to ensure customers realize the full value of their platform investment.
About the company
vCluster Labs builds virtual Kubernetes clusters that let platform teams create isolated environments on top of shared clusters for engineering and AI workloads.
The team
Customer Engineering
Stack
Kubernetescloud-native technologies
What you'll do
- Lead end-to-end customer onboardings
- Build and maintain customer success plans
- Translate platform adoption into business outcomes
- Manage customer relationship cadence
- Engage in technical discussions with platform engineers
- Drive renewal and expansion efforts
- Represent customer feedback internally
What we're looking for
- Experience in a technical post-sales role
- Hands-on familiarity with Kubernetes
- Ability to communicate with diverse stakeholders
- Structured and proactive work approach
- Understanding of SaaS business dynamics
Nice to have
- Kubernetes certification
- Experience with AI/ML infrastructure
- Background in regulated industries
- Contributions to open-source projects
- Experience at a Series B-D startup
Benefits
- Competitive salary with equity
- Health, dental, vision, and life insurance
- Flexible working schedule
- Workplace flexibility