100K–115K EUR / year
Customer Success Engineer
Customer successRemote — Germany
Published on 2026-10-07
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As a Customer Success Engineer at vCluster, you will lead customer onboardings, drive customer adoption, and ensure clients realize the full value of their investment. The role involves building relationships with technical and executive stakeholders and proactively managing customer success plans.
About the company
vCluster Labs builds virtual Kubernetes clusters that let platform teams create isolated environments on top of shared clusters for engineering and AI workloads.
The team
Customer Engineering
Stack
Kubernetescloud-native technologies
What you'll do
- Lead end-to-end customer onboardings
- Build and maintain customer success plans
- Translate platform adoption into business outcomes
- Own the customer relationship cadence
- Hold credible technical conversations
- Own the renewal motion for accounts
- Serve as the internal voice of customers
What we're looking for
- Experience in a technical post-sales role
- Hands-on familiarity with Kubernetes
- Ability to adapt communication for different stakeholders
- Structured and proactive work approach
- Commercial awareness in SaaS or platform business
Nice to have
- Kubernetes certification
- Experience with AI/ML infrastructure
- Background in regulated industries
- Contributions to open-source projects
- Experience in a Series B-D startup
Benefits
- Competitive Salary with equity
- Premium insurance plans
- Flexible working schedule
- Workplace flexibility