129K–193K USD / year
Customer Success Manager, Revenue Suite
Customer successOn-site — Chicago, US
Published on 2026-10-05
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Customer Success Manager at Stripe will manage a book of enterprise customers, delivering workshops, business reviews, and insights to help them optimize their use of Stripe's services. This role involves collaborating closely with internal teams to ensure customer success and growth.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Customer Success
What you'll do
- Support post-sale engagements with enterprise customers.
- Drive account health including performance and satisfaction.
- Advise customers on payment performance and industry insights.
- Conduct regular business reviews with customers.
- Share customer feedback with internal stakeholders.
What we're looking for
- 4+ years of experience in client-facing roles in enterprise management.
- Strong analytical and problem-solving skills.
- Business acumen and understanding of user strategies.
- Track record of managing technical discussions.