99K–115K USD / year
Customer Support Developer (Databases)
OtherRemote — United States
Published on 2026-04-27
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About this role
As a Customer Support Developer at Airbyte, you will leverage your development skills to troubleshoot and resolve complex database-related issues while supporting clients in their integration processes. This role blends coding in Java and Kotlin with extensive customer interaction, helping clients successfully navigate the open-source integration platform.
About the company
Airbyte is an open-source data integration platform for ELT pipelines. It helps companies sync data from hundreds of sources into warehouses and lakes.
Stack
JavaKotlinSQL
What you'll do
- Serve as the primary technical escalation point for database-related customer issues.
- Triage and prioritize incoming issues while meeting SLA targets.
- Reproduce customer-reported bugs and document findings.
- Support onboarding and troubleshooting for database configurations.
What we're looking for
- 2+ years in software engineering, data engineering, or technical support.
- Fluency in SQL and experience with database performance troubleshooting.
- Proficiency in Java or Kotlin.
- Hands-on experience with relational databases and data integration concepts.
Nice to have
- Experience with various databases such as PostgreSQL, MySQL, and MongoDB.
- Familiarity with container orchestration tools like Kubernetes.
- Experience with CI/CD pipelines and GitHub.
- Knowledge of AI-assisted development tools.
Benefits
- Flexible PTO with at least 25 days off annually.
- 16 weeks fully paid parental leave.
- Comprehensive medical, dental, and vision coverage.
- 401(k) retirement plan.