99K–115K USD / year
Customer Support Developer (Databases)
OtherRemote — United States
Published on 2026-10-08
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About this role
As a Customer Support Developer at Airbyte, you'll combine development skills with technical support, focusing on database-related issues. You'll work collaboratively with engineering teams to resolve complex customer issues and contribute to open-source database connectors.
About the company
Airbyte is an open-source data integration platform for ELT pipelines. It helps companies sync data from hundreds of sources into warehouses and lakes.
What you'll do
- Serve as a technical escalation point for database-related customer issues.
- Triage and prioritize incoming technical issues.
- Reproduce customer-reported bugs for engineering resolution.
- Support customers with database configurations and setups.
What we're looking for
- 2+ years in software engineering or technical support roles.
- Fluency in SQL with experience investigating query performance.
- Proficiency in Java or Kotlin.
- Hands-on experience with relational databases and data integration.
Nice to have
- Experience with PostgreSQL, MySQL, or similar databases.
- Familiarity with cloud platforms and data integration concepts.
- Experience with open-source contributions.
Benefits
- Flexible PTO with an emphasis on 25 days off annually.
- 12-16 weeks fully paid parental leave.
- Comprehensive medical, dental, and vision coverage.
- 401(k) retirement plan.