101K–110K CAD / year
Customer Support Developer (Databases)
OtherRemote — Canada
Published on 2026-04-29
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About this role
The Customer Support Developer at Airbyte combines software development skills with customer support to address technical issues and improve integration platforms. The role involves writing code, debugging databases, and collaborating with engineering teams to enhance customer experience.
About the company
Airbyte is an open-source data integration platform for ELT pipelines. It helps companies sync data from hundreds of sources into warehouses and lakes.
Stack
JavaKotlinSQLPostgresMySQLMSSQLOracleMongoDB
What you'll do
- Serve as a primary technical escalation point for database issues
- Triage and resolve customer-reported bugs
- Develop and debug database connectors
- Collaborate with engineering to determine root causes
- Support customer onboarding and troubleshooting
What we're looking for
- 2+ years in a similar role
- Fluency in SQL
- Proficiency in Java or Kotlin
- Experience with relational databases and data integration
- Strong troubleshooting instincts
Nice to have
- Experience with various database systems
- Knowledge of container orchestration tools
- Familiarity with Airbyte's Bulk CDK
- Experience with CI/CD pipelines
- Background in B2B SaaS
Benefits
- Flexible PTO with at least 25 days off
- 16 weeks of paid parental leave
- Comprehensive medical coverage
- 401(k) retirement plan
- Professional development budget