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Database Support Engineer (Japanese Speaking)

OtherRemote — Japan
Published on 2026-09-23
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Supabase is looking for a Database Support Engineer who is fluent in Japanese to join their Support Team. The role involves investigating complex customer issues, providing proactive advice, and collaborating closely with engineering to enhance product quality. Ideal candidates should have a strong background in PostgreSQL and technical support.

About the company

Supabase builds an open-source backend platform with Postgres, auth, storage, and realtime APIs. It helps developers launch production apps without managing custom infrastructure.

The team

Support Team

Stack

PostgreSQLAuthRLSStorageRealtimeEdge Functions

What you'll do

  • Investigate and resolve advanced customer issues
  • Provide consultative advice to optimize workloads
  • Reproduce bugs and propose workarounds
  • Communicate with customer users empathetically
  • Spot patterns across tickets and recommend improvements
  • Mentor junior team members

What we're looking for

  • 6+ years in technical support or similar roles
  • Deep knowledge of PostgreSQL internals
  • Strong in performance SQL and query optimization
  • Experience with cloud hosting providers like AWS
  • Comfortable in terminal and Linux environments

Nice to have

  • Experience handling data migration issues
  • Familiarity with multi-tenant schema patterns
  • Debugging edge functions

Benefits

  • Fully remote work
  • Equity ownership (ESOP)
  • Tech allowance for work environment setup
  • 100% health insurance coverage for employees
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