133K–209K USD / year
Deal Desk & Contracts Manager
OperationsWorkplace — unknown
Published on 2026-10-22
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About this role
Manage deal structuring and the end-to-end contracting workflow for new and expansion enterprise deals. Negotiate standard customer contract terms, coordinate internal approvals, and maintain accurate contract records and deal desk guidance.
About the company
Sword Health is a digital musculoskeletal care company that helps employers and health plans deliver AI-powered physical therapy and related care programs.
What you'll do
- Draft, issue, track, and close customer contracts through signature
- Review and negotiate redlines on MSAs, order forms, BAAs, and performance guarantees; escalate non-standard terms to Legal
- Route pricing, discount, and risk approvals across relevant teams and keep approvals on schedule
- Advise and coach sales representatives on deal structure and standard contract positions
- Maintain accurate contract and approval records in Salesforce and the CLM, and coordinate post-signature handoffs
- Maintain the deal desk playbook, clause library, fallback positions, and approval matrix
What we're looking for
- 4+ years in Deal Desk, Contract Management, Commercial Legal Ops, or a similar enterprise B2B sales support role
- Hands-on experience negotiating commercial agreement redlines and determining when to escalate
- Experience coordinating multi-party approvals across Sales, Finance, and Legal
- Strong attention to detail, version control, and commercial judgment
- Experience with Salesforce and a CLM tool such as Ironclad or SpotDraft
Nice to have
- Digital health or SaaS experience
- Experience contracting through channel partners
- Paralegal or contract-management experience or certification