Deal Desk Manager

About this role

Own and scale Hex’s quote-to-cash process, from signed deal through billing, collections, and provisioning. Lead the redesign of its systems and pricing governance, balancing sales speed, compliance, and margin as the company grows.

About the company

Hex is a collaborative analytics notebook platform for SQL and Python workflows. It helps data teams explore data, build analyses, and share interactive results with stakeholders.

The team

Sales

Stack

What you'll do

• Design and implement a new order-to-cash system, including a business case for moving billing off Stripe.
• Chair the monetization committee and guide pricing, packaging, and discounting decisions.
• Review and approve non-standard deals, including ramps, commits, and usage terms.
• Streamline CPQ and create deal guardrails and playbooks for standard deals.
• Partner with Finance on invoicing, revenue recognition, collections, and faster close processes.
• Improve provisioning to support significantly higher customer and transaction volumes.
• Track process health, including cycle time, margin leakage, quote-to-cash errors, and days to close.

What we're looking for

• 5+ years in deal desk, sales finance, or revenue operations at a B2B SaaS company, with end-to-end quote-to-cash ownership.
• Experience leading a CPQ or billing system implementation or migration.
• Strong understanding of SaaS contracts, revenue recognition, and pricing and billing margin impacts.
• Familiarity with usage-based and hybrid pricing models.
• Proficiency in Salesforce and a CPQ and billing stack.
• Experience aligning Sales, Finance, Legal, and Product on difficult decisions.
• Strong communication, ownership, and comfort with ambiguity.

Benefits

• Equity
• Comprehensive health benefits
• Flexible paid time off