67K–70K USD / year
Dedicated Sales Activation Specialist
SalesRemote — United States
Published on 2026-11-12
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About this role
Support new clients and white-label partners through the setup and launch of 401(k) plans. Manage activation pipelines, hit monthly targets, resolve onboarding blockers, and deliver a strong customer experience.
About the company
Human Interest is a technology-driven company that provides affordable and easy-to-manage 401(k) retirement plans for small and medium-sized businesses, helping them offer valuable retirement benefits to their employees.
What you'll do
- Guide customers through 401(k) plan setup and available choices
- Manage client pipelines, timelines, objections, and monthly activation targets
- Follow onboarding workflows to increase launch velocity and resolve bottlenecks
- Coordinate with sales, account management, leadership, and other internal teams
- Escalate customer issues and identify process improvements
What we're looking for
- Knowledge and experience with retirement plan design, particularly 401(k) plans
- 3+ years of customer implementation or sales experience in SaaS or the retirement industry
- Excellent client communication, organization, and follow-up skills
- Ability to manage 40–50+ customer activations per month
- Adaptability with client systems and troubleshooting software issues
- Strong PC and G-Suite skills
- Bachelor’s degree or equivalent experience
Nice to have
- Experience educating clients about retirement plans
Benefits
- 401(k) with dollar-for-dollar employer match up to 4%, immediately vested, and no plan fees
- Health, dental, and vision insurance
- Paid time off and parental leave
- Monthly work-from-home stipend and quarterly lifestyle stipend
- Mental health, financial wellness, fertility, and student-loan support