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Delivery Program Manager, Professional Services

Customer successRemote — Australia
Published on 2026-10-09
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

The Delivery Program Manager will operate delivery engagements within Docker's Professional Services team, focusing on translating customer requirements into scoped service engagements. The role involves building new service offerings and managing customer engagements from kickoff to delivery.

About the company

Docker is a software platform that enables developers to automate the deployment, scaling, and management of applications using containerization technology. The company serves a wide range of industries by providing tools and services that facilitate development and operational efficiencies.

What you'll do

  • Operationalize the end-to-end engagement lifecycle.
  • Manage customer engagements and track milestones.
  • Review technical assumptions with solution architects.
  • Own customer readiness and handoff.

What we're looking for

  • 8+ years of experience in technical program management.
  • Experience in B2B SaaS or developer tooling.
  • Demonstrated experience building programs from scratch.
  • Strong technical fluency and problem-solving skills.

Nice to have

  • Experience with Professional Services tooling.
  • Experience in consulting or delivery at a software vendor.
  • Experience using data tools like Looker or Tableau.

Benefits

  • Generous PTO and wellness days.
  • Technology stipend for workspace setup.
  • Annual learning and development stipend.
  • 16 weeks of paid parental leave.
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