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Developer Success Engineer (UK-Based)
OtherWorkplace — EMEA
Published on 2026-10-07
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Developer Success Engineer will provide technical support for Prefect and Dagster's customers, resolving issues and preventing recurrence through diagnosis and documentation. The role emphasizes ownership and clear communication while building deep expertise in orchestration and data platforms.
About the company
Prefect builds a workflow orchestration platform for data and ML pipelines, helping teams schedule, observe, and recover from failures in production data work.
The team
Customer Engineering
What you'll do
- Diagnose issues in customer environments
- Own each issue through resolution
- Create documentation and resources to reduce future issues
- Provide updates and manage customer communications
- File reproducible product issues to Engineering
What we're looking for
- Fluent in Python for reading and debugging code
- Hands-on experience in cloud environments and containers
- Experience with workflow orchestrators like Prefect or Dagster
- Technical, customer-facing work history
- Strong written communication skills
Nice to have
- Direct experience with Prefect or Dagster
- Open-source contributions
- Familiarity with SQL and data warehouses
- Experience building support tooling or automation
Benefits
- Remote-first team culture
- Equity Stock Options
- 401(k) with company match
- Unlimited PTO
- Medical, Dental and Vision insurance
- Generous Parental Leave
- Remote work stipend