147K–231K EUR / year
Director Commercial Ops
OperationsWorkplace — unknown
Published on 2026-10-23
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Lead Sword Health’s Commercial Operations function and build the operating systems that support growth across employer and health plan markets. Oversee Revenue Operations, Field Enablement, Clinical Specialists, and Business Analysts, partnering with the CRO and other executives on planning, performance, deal governance, and go-to-market strategy.
About the company
Sword Health is a digital musculoskeletal care company that helps employers and health plans deliver AI-powered physical therapy and related care programs.
The team
Commercial Operations, comprising Revenue Operations, Field Enablement, Clinical Specialists, and Business Analysts.
Stack
SalesforceCPQCLMGong
What you'll do
- Lead, hire, and develop the Commercial Operations teams, holding them accountable for revenue impact.
- Own annual and quarterly planning, capacity and quota strategy, and executive business reviews.
- Monitor commercial performance, including pipeline health, conversion, deal economics, and rep productivity, and turn insights into decisions.
- Establish deal governance, including pricing guardrails, approval authority, and contracting standards.
- Deploy enablement and clinical specialists to support revenue opportunities with effective sales narratives and clinical credibility.
- Lead the go-to-market systems roadmap and use AI and automation to reduce manual work.
- Partner with Finance, Legal, Product, Marketing, and Account Management on pricing, packaging, launches, and cross-sell.
What we're looking for
- 10+ years in Revenue or Commercial Operations, Strategy & Operations, or consulting; 5+ years leading multi-function teams.
- Experience scaling a B2B commercial organization through hypergrowth, ideally in US digital health, health benefits, or enterprise SaaS.
- Hands-on ownership of company-level planning, forecasting, quota, and compensation design.
- Experience with complex enterprise sales involving multiple buyer groups and channel partners.
- Executive presence, including the ability to advise senior leaders, present to the board, and coach managers.
Nice to have
- Experience with multi-product or platform pricing and packaging.
- Experience applying AI tools to go-to-market workflows such as forecasting, deal review, or rep coaching.