229K–370K USD / year
Director, Internal AI Operations
OperationsWorkplace — United States
Published on 2026-10-30
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About this role
Lead the company’s internal AI operating model, helping teams adopt and scale AI with measurable business value. The role oversees AI portfolio reporting, governance, reviews, policy operations, transformation tracking, and enablement while coordinating with leaders across the company.
About the company
LaunchDarkly is a feature management platform that lets teams release, target, and control product features with flags without redeploying code.
What you'll do
- Report on AI usage, spend, adoption, efficiency, risks, and cost optimization.
- Maintain an inventory of AI tools, initiatives, vendors, integrations, owners, and dependencies.
- Manage internal AI feature reviews and coordinate input from Security, Legal, IT, and business owners.
- Maintain AI policies and operationalize approved policy changes.
- Track AI roadmaps, migrations, dependencies, milestones, resourcing, and risks.
- Collaborate with technology teams on AI product initiatives and value discovery.
- Define and audit AI access, data-control, logging, retention, vendor-setting, and offboarding standards.
- Coordinate communications, training, and operating cadence across distributed AI centers of excellence.
What we're looking for
- 15+ years of relevant AI, technology operations, enterprise systems, analytics, FinOps, governance, or transformation experience, including 5+ years leading teams or complex programs.
- Experience designing and scaling cross-functional operating models with clear ownership, policies, processes, metrics, and measurable outcomes.
- Experience managing enterprise technology or AI portfolios, including vendors, integrations, lifecycle, access, risk, contracts, usage, and spend.
- Strong financial and analytical skills, including experience with Snowflake, Excel, Python, or equivalent tools.
- Experience developing forecasts, budget controls, cost-optimization plans, and value-improvement measures.
- Strong executive communication, stakeholder influence, systems thinking, program management, and change leadership skills.
- Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management.
- Experience hiring, coaching, or developing teams and partnering across Finance, IT, Security, Legal, Procurement, and business functions.
Nice to have
- Curiosity about emerging AI capabilities and a pragmatic approach to identifying valuable use cases.
Benefits
- Restricted Stock Units (RSUs)
- Health, vision, and dental insurance
- Mental health benefits
- 15% target bonus