150K–180K USD / year
Director of ERISA Compliance
OperationsRemote — United States
Published on 2026-11-05
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About this role
Lead Human Interest’s retirement compliance program, ensuring 401(k) plan operations meet ERISA, DOL, and IRS requirements. Scale compliance through technology, automation, monitoring, and cross-functional remediation while advising leadership on risk and regulatory issues.
About the company
Human Interest is a technology-driven company that provides affordable and easy-to-manage 401(k) retirement plans for small and medium-sized businesses, helping them offer valuable retirement benefits to their employees.
The team
Compliance team, reporting to the Vice President of Sales Activation & Customer Success.
Stack
JiraGeminiSalesforceHex
What you'll do
- Direct compliance across 401(k) plan operations and oversee fiduciary governance.
- Modernize workflows and partner with Customer Onboarding, Customer Success, Product, Operations, and Technology on root-cause analysis and remediation.
- Build automated compliance monitoring, operational dashboards, and scalable technology-enabled compliance initiatives.
- Review platform features, system copy, and marketing materials for ERISA and DOL alignment.
- Lead high-level customer advocacy escalations and compliance incident management with Legal.
- Manage external auditor, regulatory body, and compliance consultant relationships; serve as primary contact for regulatory inquiries and examinations.
- Develop compliance policies, procedures, and training; advise executives on risk and remediation.
- Coach and develop frontline compliance managers.
What we're looking for
- 10+ years of ERISA compliance experience, including 5+ years in leadership within retirement plan administration.
- Current ERISA-related certification such as QKA, QPA, or RPF, or equivalent.
- Experience with 401(k) administration, nondiscrimination testing, plan document maintenance, and fiduciary oversight.
- Track record of using technology and automated testing to improve compliance efficiency and scale.
- Ability to build measurable compliance frameworks and assess risk using data.
- Strong communication skills and ability to explain regulatory requirements to varied stakeholders.
Nice to have
- Advanced ERISA certification such as CEBS or CPC, or a JD focused on ERISA, employee benefits, or administrative law.
- Experience at a high-growth fintech, modern TPA, or SaaS retirement platform, or scaling compliance from startup to enterprise.
- RegTech or compliance software implementation experience; familiarity with AI and machine learning applications.
- Experience managing remote and in-office teams and influencing regulatory strategy.
- Knowledge of IRS EPCRS and DOL VFCP/DFVCP; familiarity with workflow automation and dashboarding tools.
Benefits
- 401(k) with dollar-for-dollar employer match up to 4%, immediately vested, and no plan fees.
- Health, dental, and vision insurance.
- Paid time off and parental leave.
- Monthly work-from-home stipend and quarterly lifestyle stipend.
- Financial wellness resources, mental health support, fertility and family-forming benefits, and student loan resources.