115K–115K GBP / year
Director of Professional Services, EMEA
Customer successRemote — EMEA, United Kingdom
Published on 2026-11-10
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About this role
Lead Seeq’s Professional Services strategy and delivery across EMEA, helping process manufacturers implement and adopt solutions on its Industrial AI Platform. Own the regional services operating model and P&L while building a high-performing team and scalable delivery offerings.
About the company
Seeq provides advanced analytics software for process manufacturing industries to turn industrial time-series data into operational insights.
What you'll do
- Own EMEA Professional Services strategy, operating model, and P&L performance.
- Build and scale teams across implementation, solution architecture, data and AI engineering, and program management.
- Standardize delivery methods and packaged solutions for process industries.
- Partner with Sales on scoping, statements of work, pricing, and deal reviews.
- Develop industrial services partnerships and partner delivery capabilities.
- Improve forecasting, capacity planning, utilization, profitability, and delivery quality.
- Establish delivery governance and practices for evaluating AI-enabled solutions.
- Sponsor strategic accounts and represent Services on the EMEA Customer Success Leadership Team.
What we're looking for
- 10+ years in Professional Services or consulting for enterprise SaaS, industrial software, or AI.
- 5+ years leading multi-region or global delivery teams.
- Proven ownership of a Services Division and achievement of revenue, margin, utilization, and delivery KPIs.
- Experience delivering complex programs and scaling analytics or AI solutions in process manufacturing.
- Familiarity with industrial data and control systems, including historians, DCS/SCADA, MES/LIMS, and batch records.
- Expertise in scoping, SOWs, pricing, change control, and project accounting across cloud, hybrid, and on-prem deployments.
- Strong cross-functional and executive leadership, with experience building high-performing teams.
- Willingness to travel globally 25–40%.
Nice to have
- Experience implementing AI-enabled or agentic workflows in process manufacturing.
- Experience creating repeatable industry solutions, templates, or partner-delivered offerings.
- Familiarity with industrial platforms and integrations with ERP, CMMS, or QMS.
- Experience scaling partner-led delivery and certification programs.
- Domain expertise across oil and gas, chemicals, pharma, or biotech.
Benefits
- Unlimited PTO
- Internet and mobile phone reimbursements
- Vacation bonus program
- Home office allowance
- Pet-friendly workspace