196K–288K USD / year
Director, Risk Product Management and Team Operations
ProductHybrid — San Francisco, New York
Published on 2026-10-14
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About this role
The role involves leading the product strategy and operations for risk decisioning and collections platforms at Trustly. You will manage teams to ensure timely delivery of risk operations while collaborating closely with risk engineering and data science.
About the company
Trustly is an open banking payments company that lets consumers pay and get paid directly from their bank accounts.
What you'll do
- Own the product strategy for risk decisioning and collections platforms
- Manage operational tasks and compliance deliverables
- Lead a team of product managers and operations staff
- Engage with stakeholders for regulatory compliance
- Track hiring and manage vendor relations
What we're looking for
- 10+ years in product management with 5+ years in risk or fraud products
- Building real-time decisioning platforms experience
- Experience leading product managers and engineering collaboration
- Familiarity with data science and ML-driven products
Nice to have
- ACH or EFT domain expertise
- Experience in collections and vendor management
- Background in strategy and operations
Benefits
- Flexible paid time off
- Comprehensive health insurance
- 401k and RRSP retirement plan match
- Gender-neutral paid parental leave