195K–235K USD / year
Director, Sales Engineering
SalesRemote — United States
Published on 2026-11-03
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About this role
Lead Mattermost’s global Sales Engineering team and shape how the platform is demonstrated, evaluated, and proven to security-sensitive and regulated customers. Establish repeatable presales practices, coach the team, partner with regional sales leaders on strategic deals, and bring field feedback to Product and Engineering.
About the company
Mattermost is an open-source messaging platform designed for DevOps teams and enterprises, facilitating secure collaboration and integration with existing tools. The company serves a diverse range of sectors, including federal and military clients, providing tailored solutions for team communication.
What you'll do
- Lead, hire, coach, and manage a global team of technical presales engineers.
- Develop standard demos, reference architectures, discovery guides, and proof-of-concept playbooks.
- Partner with regional sales leaders on SE coverage and technical strategy for strategic pursuits.
- Coordinate product readiness, technical certification, and hands-on learning with Product and Engineering.
- Share customer and field feedback with Product, Engineering, and Security.
- Track and report technical win rates, proof-of-concept outcomes, certification, and SE productivity.
What we're looking for
- Experience leading technical presales or solutions engineering teams, including hiring, coaching, and performance management.
- Hands-on fluency with enterprise self-hosted or on-premises software deployments, including security, identity, and integrations.
- Experience managing technical evaluations and proofs of concept for enterprise or public-sector buyers.
- Executive-level communication skills with credibility among CISOs, architects, and sales leaders.
- Ability to work remotely with a globally distributed team.
Nice to have
- Experience in defense, intelligence, or critical infrastructure, including government procurement, security clearances, CMMC, or FedRAMP.
- Experience with Mattermost, Slack, Microsoft Teams, or other enterprise collaboration platforms.
- Familiarity with Salesforce, Gong, or similar tools for tracking sales engineering activity and results.
- Experience building AI-assisted workflows for sales engineering.
Benefits
- Remote-first work environment.
- Medical, dental, and vision coverage.
- Unlimited PTO and company holidays.
- Work-from-home stipend.
- Annual learning and development budget.
- Paid parental leave for all parents.
- 401(k) plan.