151K–186K USD / year
Employee Relations Manager
People/HRHybrid — Denver, CO
Published on 2026-10-07
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About this role
Gusto is seeking an experienced Employee Relations Manager to lead their Employee Relations team, ensuring alignment of policies and practices across a fast-scaling organization. The role involves managing a team, handling complex investigations, and providing strategic advice to senior leaders.
About the company
Gusto is a digital platform that provides payroll, benefits, and human resource management solutions for small to medium-sized businesses. The company focuses on simplifying HR processes and ensuring compliance, while also offering tools for employee engagement and retirement planning.
What you'll do
- Manage and mentor a team of Employee Relations Partners
- Lead high-risk workplace investigations with documentation
- Own performance-management casework end-to-end
- Translate policies into consistent practices
- Enable managers on performance processes and difficult conversations
- Track ER metrics and recommend actions
- Serve as a strategic advisor on complex personnel decisions
- Utilize AI for case trend synthesis and documentation
What we're looking for
- Bachelor's degree in HR or related field
- 7–10+ years of progressive HR or ER experience
- Deep knowledge of employment law and investigations
- Strong coaching and mentoring skills
- Excellent judgment navigating ambiguity
- Strong data literacy for making recommendations
- Experience in fast-scaling technology companies