153K–230K USD / year
Engagement Manager, Professional Services
OperationsOn-site — Chicago, US
Published on 2026-09-21
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Engagement Manager at Stripe will lead complex project teams to drive customer implementations and foster long-term relationships with enterprise clients. They will manage product integrations, advocate for users, and ensure alignment with Stripe's product roadmap.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Professional Services Team
Stack
Payments IntegrationProject ManagementConsulting
What you'll do
- Drive product adoption and insights
- Manage integration into users' technical architecture
- Deliver program management expertise
- Focus on continuous improvement of methodologies
- Risk assessment and issue resolution
- Facilitate communication between users and engineering teams
- Ensure smooth transition of Stripe capabilities to users
What we're looking for
- 8+ years of consulting experience with enterprise clients
- Ability to understand and convey complex business requirements
- Proven program management skills
- Strong critical thinking and communication skills
- Experience in complex enterprise decision-making structures
Nice to have
- Experience in a growth-stage software company
- Industry certifications (PMP, ScrumMaster)
- Experience in the payments industry
- Familiarity with API integration and testing