136K–204K EUR / year
Engineering Manager - Support Experience
Engineering managerOn-site — Dublin, Ireland
Published on 2026-10-09
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As an Engineering Manager at Stripe, you will lead a new team focused on providing a high-quality support experience for complex users. You will set the team's technical direction and build a culture of excellence while collaborating with cross-functional teams. The role emphasizes delivering end-to-end product experiences and user-centric solutions.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Premium Support Experience team
Stack
AI technologiesRubyReact
What you'll do
- Hire and manage a team of engineers
- Establish a collaborative and inclusive team culture
- Define technical vision and roadmap with cross-functional leaders
- Drive project execution from planning to delivery
- Make tradeoffs between short- and long-term goals
- Improve internal tooling and processes
- Communicate updates to stakeholders
What we're looking for
- 3+ years managing full-stack web application teams
- User empathy and customer-centric problem solving
- Experience successfully recruiting teams
- Ability to prioritize competing demands
- Strong autonomy and responsibility
Nice to have
- Experience with React and Ruby
- Building new teams or products from the ground up
- Designing agentic LLM solutions
- Working with distributed teams