50K–60K GBP / year
Experience Operations
OperationsOn-site — London, UK
Published on 2026-10-23
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About this role
Build and scale the systems behind Scarlet’s premium in-person events and community, working with the Experience Lead and Growth team. The role combines hands-on event production with process design and automation while maintaining a personal, high-touch guest experience.
About the company
Scarlet is a notified body that certifies AI and software medical devices under EU MDR and UK MDR without unnecessary delays.
The team
Growth and Marketing
What you'll do
- Organise premium events for customers, prospects, media, and industry stakeholders
- Build and optimise systems for scaling events and community
- Create and maintain event playbooks
- Identify automation opportunities while preserving a high-touch guest experience
- Source venues and manage guest logistics
- Develop personal, scalable pre-event workflows
- Build tools to find event spaces across cities
- Partner with Sales on guest sourcing, invitations, attendance tracking, and attendee insights
What we're looking for
- At least 3 years’ experience organising events, delivering hospitality experiences, or working in operations
- Strong organisational skills and attention to clean data and processes
- Enjoys solving operational problems and working hands-on
- Passion for in-person experiences and growing event communities
- Uses AI agents in their work
- Applies first-principles thinking and MECE principles
Nice to have
- Experience building CRM automations
- Startup experience with high ownership
- Experience creating event processes, playbooks, or growth systems
Benefits
- Equity
Hiring process
- 15-minute introductory call
- 30-minute interview call
- Two one-hour technical interviews
- Two 20-minute founder interviews
- Offer and references