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Field Officer
OperationsOn-site — DRC
Published on 2026-09-25
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Wave is seeking a Field Officer to manage product rollouts and establish an agent and merchant network in the DRC. The role involves representing Wave in the field, overseeing marketing activations, and engaging with users and agents to improve financial service accessibility.
About the company
Wave provides financial software solutions tailored for small businesses, focusing on simplifying accounting, invoicing, and payment processing. Their user-friendly platform helps entrepreneurs manage their finances efficiently, promoting business growth.
What you'll do
- Ensure agent quality and compliance with legal requirements.
- Train the agent network on applications and fraud management.
- Collaborate with teams to build a branded agent network.
- Monitor cash availability at agent locations.
- Assess agents' performance through routine visits.
- Identify and close underperforming agents.
- Serve as the main contact for agency networks.
What we're looking for
- Fluent in English & French, with a local language preferred.
- Experience with informal merchants or agent networks is a plus.
- 2-3 years in field sales, microfinance, telecoms, or fintech.
- Willingness to travel extensively.
- Comfortable in challenging field conditions.
Benefits
- Health insurance premium covered for you and dependents.
- Generous parental leave policies.
- Subsidized gym memberships and fitness classes.
- Airtime reimbursement.