17–17 GBP / hour
Field Service Technician (Maintenance)
OtherOn-site — Norwich, UK
Published on 2026-10-16
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About this role
Maintain and install Focal Systems camera hardware at retail customer sites around Norwich. This casual, zero-hours role involves service calls, preventative maintenance, product onboarding, and installations, including some night and weekend work.
About the company
Focal Systems uses computer vision and deep learning to automate shelf monitoring for brick-and-mortar retailers, reducing manual scanning and improving in-store operations.
What you'll do
- Diagnose, repair, replace, and configure camera hardware
- Conduct preventative maintenance and respond to service calls
- Install Focal Systems equipment on shelves, ceilings, and other fixtures using power tools
- Record service activities, parts, and time using company tools
- Meet customer service SLAs and quality and speed KPIs
What we're looking for
- Previous field service, installation, construction, or related experience
- Technical troubleshooting skills for hardware and software
- Proficiency with power tools
- Physical stamina for demanding work lasting up to nine hours
- Full valid UK driving licence and reliable transportation
- Availability to work nights and weekends
- Strong attention to detail, time management, and communication skills
Benefits
- Paid time off
- Pension
- Sick leave