17–17 GBP / hour
Field Service Technician (Maintenance) – Newcastle upon Tyne, UK (Casual Worker Contract)
OtherOn-site — Newcastle upon Tyne, UK
Published on 2026-10-16
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About this role
Maintain and install camera hardware at customer retail sites, including troubleshooting, preventative maintenance, and system onboarding. The role involves travel to sites, physical work, power-tool use, and occasional night and weekend shifts. Work is offered on a zero-hours basis, with assignments available to accept or decline.
About the company
Focal Systems uses computer vision and deep learning to automate shelf monitoring for brick-and-mortar retailers, reducing manual scanning and improving in-store operations.
What you'll do
- Diagnose, install, replace, and configure camera hardware
- Perform preventative maintenance and respond to service calls within customer SLAs
- Install company equipment on shelves, ceilings, and other fixtures using power tools
- Onboard and scan products into the system
- Record service activities, parts used, and time spent
- Follow safety procedures and meet quality and speed KPIs
What we're looking for
- Previous field service, installation, construction, or related experience
- Technical aptitude and hardware/software troubleshooting skills
- Proficiency with power tools and installation equipment
- Physical stamina for demanding tasks and standing for up to nine hours
- Valid UK driving licence and reliable transportation
- Ability to work nights and weekends
- Strong attention to detail, time management, and communication skills
Benefits
- Paid time off
- Pension
- Sick leave