Forward Deployed Architect

About this role

Partner with customers to turn AI goals into scalable Notion workflows and measurable business outcomes. Own engagements from discovery and solution design through implementation, launch, and adoption, coordinating with engineering and cross-functional teams as needed.

About the company

Notion builds an all-in-one workspace for notes, docs, wikis, and project management. It serves individuals and teams that want connected knowledge and work in one place.

The team

Notion Services team

Stack

What you'll do

• Lead customer engagements from discovery through launch and handoff.
• Design scalable workspace architectures, integrations, and AI-native workflows.
• Develop adoption plans, enablement materials, and success measures.
• Create reusable delivery assets and share customer insights with Product and Engineering.
• Manage scope, timelines, risks, dependencies, and stakeholder alignment.

What we're looking for

• 2+ years in tech services, consulting, solutions architecture, implementation, or a similar customer-facing role.
• Translate ambiguous goals into workflows, implementation plans, architectures, and measurable success criteria.
• Strong consultative discovery, technical judgment, and customer-facing communication skills.
• Hands-on experience using AI tools to prototype or improve business workflows.
• Technical fluency with APIs, integrations, data models, automation, and enterprise systems.
• Experience delivering implementations that drive adoption and long-term value.
• Strong project and engagement management skills.

Nice to have

• Experience deploying agents, automations, or AI-powered customer workflows.
• Experience with Notion, MCPs, Workers, coding agents, or developer platform workflows.
• Experience creating reusable services, tooling, or reference architectures.
• Experience partnering with Product and Engineering on customer-driven improvements.
• Experience in a fast-paced, high-growth technology environment.