Head of Internal Communications

About this role

Lead Phantom’s internal communications strategy and build systems that improve organizational clarity and alignment. Advise the co-founders and executive team, translate business strategy into compelling narratives, and equip managers to communicate effectively.

About the company

Phantom is a digital wallet platform designed for the decentralized finance ecosystem, primarily serving users in the cryptocurrency space. The company offers a range of services that facilitate trading, security, and user engagement in blockchain applications.

What you'll do

• Define and lead internal communications strategy and operating rhythms.
• Advise founders and executives on company-critical messaging and organizational alignment.
• Create manager resources and forums to support team communication and two-way dialogue.
• Own All Hands, company announcements, and strategic employee updates.
• Establish feedback loops and measure communication effectiveness.

What we're looking for

• 10+ years of internal or executive communications experience, ideally at a high-growth technology company.
• Experience building internal communications strategies, systems, and programs.
• Exceptional writing, storytelling, and communication skills.
• Strong business acumen and ability to explain complex topics clearly.
• Experience advising and influencing founders and senior executives.
• Strong organizational instincts and experience enabling managers.
• Proactive, hands-on approach; able to navigate ambiguity and move quickly from strategy to execution.

Benefits

• Competitive salary and equity
• Medical, dental, and vision insurance with base plan fully covered
• Flexible hours
• Unlimited vacation
• 401(k) retirement plan
• Wellness stipend
• Weekly meal stipend
• Learning and development stipend