64K–102K EUR / year
Head of People Operations
People/HRRemote — France, Spain
Published on 2026-08-19
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About this role
Lead and build Joko’s People Operations function as the company scales from 100+ to 200+ employees across multiple countries. Own reliable, compliant people processes and develop the team, systems, data, and automation needed to support international growth.
About the company
Joko is a consumer shopping app that helps people save money online and in-store with cashback, coupons, and AI-assisted product discovery.
The team
People Operations team, reporting to the VP People; currently two People Operations Managers, expanding to four.
What you'll do
- Hire, coach, and organize the People Operations team with clear ownership and backup coverage.
- Own payroll, contracts, benefits, time off, and onboarding/offboarding across France, Spain, and the US.
- Build country playbooks and workforce reporting to support growth and planning.
- Own HRIS and people data; improve data quality and automate processes using AI and BizOps support.
- Manage compliance with French and Spanish employment law, coordinating with Legal and external counsel.
- Improve the employee experience through fast, accurate, discreet service and clear policies.
- Partner with Finance, Legal, Talent Acquisition, and Workplace Management.
What we're looking for
- 8+ years in People Operations or HR, including several years managing a team in a high-growth tech company.
- Experience building or rebuilding a People Operations function and managing a headcount growth phase.
- Deep expertise in French payroll and labor law.
- Experience owning an HRIS, designing scalable processes, and maintaining accurate people data.
- Strong analytical skills, attention to detail, discretion, and a hands-on approach.
- Daily use of AI tools and a considered approach to People Ops automation.
- Fluent French and English; based in France or Spain.
Nice to have
- Exposure to Spanish or US employment matters.
- Spanish language skills.
Benefits
- Equity.
- Flexible remote work, with office access in Paris or coworking space and budget elsewhere.
- Work from most countries for up to three months per year.
- Half-day each week dedicated to AI learning and experimentation.
- Yearly offsite and budget for team-building and monthly in-person gatherings.
- Contribution to ClassPass subscription.
- Eight weeks of fully paid leave for the second parent.
Hiring process
- Intro screening call.
- 45-minute team interview.
- Role-specific take-home case study followed by a 45-minute interview.
- 45-minute leadership interview with a SteerCo member and a founder.
- Up to three reference calls.