89K–133K EUR / year

Incident Response Manager

OtherRemote — Ireland
Published on 2026-09-29
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

The Incident Response Manager will lead incident resolution efforts, ensuring effective communication and coordination across various teams. This role includes driving improvements in incident management processes and participating in the Root Cause Analysis process.

About the company

Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.

The team

Incident Ops team

Stack

SQLSplunkcloud environments

What you'll do

  • Act as an on-call Incident Commander to manage incident resolution
  • Lead user-facing incidents across technical, security, and data privacy domains
  • Ensure timely communication with users regarding incidents
  • Conduct root cause analyses and post-mortems

What we're looking for

  • 5+ years of major incident experience in mission-critical environments
  • Ability to manage multiple incidents concurrently
  • Intermediate understanding of application development and architectures
  • Strong communication skills in English

Nice to have

  • Domain expertise in technical incidents, security, or data privacy
  • Experience with user-facing communications
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