Integration Engineer (EMEA)

About this role

Provide technical support to e-commerce customers integrating their websites and mobile apps with Constructor’s search and discovery platform. Help customers with onboarding, APIs, catalog configuration, and troubleshooting while improving integration documentation and processes.

About the company

Constructor is an AI search and product discovery platform for ecommerce that helps retailers improve conversion through personalized search and recommendations.

What you'll do

• Guide customers through technical onboarding and integration
• Explain how to use the platform’s APIs and open-source libraries
• Troubleshoot integration issues alongside Customer Success teams
• Help configure product catalogs, facets, search settings, and results
• Document common issues and improve onboarding resources

What we're looking for

• Experience in customer or technical support
• Knowledge of REST APIs and integration best practices
• Strong communication skills, including explaining technical concepts to non-technical audiences
• Detail-oriented, proactive, and effective at problem-solving

Nice to have

• Familiarity with JSON, CSV, and search or indexing concepts
• Experience with browser developer tools, API clients such as Postman, or logs
• Understanding of A/B testing, client-side and server-side contexts, HTTP, and network routing
• Familiarity with JavaScript applications and open-source libraries

Benefits

• Fully remote work
• Unlimited vacation; employees are encouraged to take at least three weeks per year
• Home-office stipend
• Team offsites
• Apple laptop provided
• Annual training and development budget
• Maternity and paternity leave for qualified employees