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IT Operations Engineering (Remote)
OperationsRemote — Europe
Published on 2026-10-14
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Support Finom employees across Windows and macOS devices, identity and access, and the company’s SaaS tools. Resolve issues with a user-first approach, identify recurring problems, and improve operations through fixes, scripts, and documentation.
About the company
Finom is a European business banking and finance platform that combines accounts, cards, invoicing, and accounting tools for SMEs and entrepreneurs.
What you'll do
- Troubleshoot employee issues across devices, identity and access, and SaaS tools
- Follow up on support requests until issues are resolved
- Identify recurring problems and suggest fixes, scripts, or process improvements
- Document solutions and operational knowledge
What we're looking for
- Strong employee-support mindset and clear communication
- Stay calm under pressure and explain technical issues in plain language
- Pragmatic, quick to learn, and proactive about improving processes