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IT Operations Engineering (Remote)

OperationsRemote — Europe
Published on 2026-10-14
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Support Finom employees with IT issues across devices, identity and access, and SaaS tools. Keep internal users unblocked while identifying recurring problems and improving support processes.

About the company

Finom is a European business banking and finance platform that combines accounts, cards, invoicing, and accounting tools for SMEs and entrepreneurs.

What you'll do

  • Support employees using Windows and macOS devices, identity and access systems, and SaaS tools
  • Resolve user issues and follow up until they are solved
  • Identify recurring issues and suggest fixes, scripts, or process improvements
  • Document solutions and learnings

What we're looking for

  • Enjoy helping people and provide clear, calm support under pressure
  • Explain technical issues in plain language
  • Learn quickly and take ownership of issues through resolution
  • Look for practical ways to improve systems and processes
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