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IT Operations Engineering (Remote)

OperationsRemote — Europe
Published on 2026-10-08
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Support Finom employees with Windows and macOS devices, identity and access, and the SaaS tools they use. Resolve issues with a user-first approach, document solutions, and identify recurring problems that can be improved through fixes, scripts, or better processes.

About the company

Finom is a European business banking and finance platform that combines accounts, cards, invoicing, and accounting tools for SMEs and entrepreneurs.

What you'll do

  • Provide day-to-day support for employee devices, identity and access, and SaaS tools
  • Follow up on support requests until issues are resolved
  • Document solutions and identify recurring issues
  • Suggest fixes, scripts, and process improvements

What we're looking for

  • Enjoy helping people and communicate technical issues in plain language
  • Stay calm under pressure and follow through on problems
  • Learn quickly and take a pragmatic, improvement-focused approach
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