IT Ops Engineer
OperationsOn-site — Lisbon, Portugal
Published on 2026-10-07
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About this role
Discord is seeking a founding IT Ops Engineer for their new Lisbon hub to establish IT operations by managing employee technology and ensuring efficient workflows. The role involves hands-on experience with various IT systems and the independence to navigate ambiguity and automate processes.
About the company
Discord is a communication platform designed for creating communities, where users can connect via voice, video, and text. It serves gamers and various interest groups, offering tools for social interaction, collaboration, and community-building.
What you'll do
- Establish the office's technology footprint and vendor relationships
- Manage identity, access, device, and network operations
- Automate workflows using scripts and vendor APIs
- Handle onboarding and offboarding processes for employees
- Act as the EMEA coverage anchor for IT support
- Identify and resolve recurring workflow breakdowns
- Participate in on-call rotations
What we're looking for
- Hands-on experience with identity (Okta) and device management (Jamf, Intune)
- Corporate networking knowledge and experience with SaaS (Google Workspace)
- Strong automation skills and scripting abilities (Python)
- Excellent written communication and async collaboration skills
- 8+ years managing IT systems in tech companies
Nice to have
- Working knowledge of GDPR and EU data-protection expectations