125K–165K EUR / year
IT Support Engineer
OtherHybrid — Dublin, IE
Published on 2026-10-07
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The IT Support Engineer will be responsible for ensuring that all employees at Anthropic can perform their best work without technical friction. This role involves troubleshooting hardware and software issues, supporting a macOS environment, and contributing to onboarding processes and automation efforts.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
What you'll do
- Triage and resolve IT issues
- Support macOS, ChromeOS, iOS, Android, and SaaS platforms
- Troubleshoot device enrollment and configuration
- Assist with access management and employee lifecycle workflows
- Handle escalations requiring cross-team coordination
- Join an on-call rotation for urgent issues
- Contribute to internal documentation and automation efforts
What we're looking for
- Hands-on IT support experience
- Experience with macOS endpoints
- Knowledge of Google Workspace and Slack administration
- Understanding of identity and access fundamentals
- Basic scripting knowledge in Bash or Python
- Strong troubleshooting skills
- Effective communication skills
Nice to have
- Familiarity with zero-trust security concepts
- Networking basics knowledge
- Experience with IT project management
- Experience using AI tools for productivity
- Interest in systems administration